Question 1

Do you share your designer discount?

Accepted Answer

Many people refer to it as a 'designer discount,' but what we receive is trade pricing — a professional rate offered to designers who maintain vendor accounts and relationships. These partnerships allow us to source unique, high-quality, and trade-only pieces. Trade pricing supports the full service we provide, including sourcing, ordering, tracking, receiving, inspection, issue resolution, delivery coordination, and final setup.

Question 2

Do you have a minimum design fee for full-service projects?

Accepted Answer

Yes — full-service design begins at a starting fee of $7,500, which typically applies to one or two rooms depending on complexity. Kitchens and bathrooms often begin at this level or higher. Larger scopes require a higher investment. Final fees are confirmed after your consultation once the full scope is understood.

Question 3

Can you help if I already started my project?

Accepted Answer

We can, as many homeowners reach out mid-renovation. However, joining an active project can be more complex, and because we book in advance, our ability to support depends on your stage and timeline. If timing aligns, we review your plans, selections, and layout to help get your project back on track.

Question 4

Do you provide a budget breakdown?

Accepted Answer

Yes — we prepare a high-level, scope-based budget during the proposal phase, which may be grouped by furnishings, construction, or by room. We do not break down pricing by individual item because we are not a retail store and our work is not about selecting pieces individually. We design a complete, cohesive space, and the budget reflects the full package required to achieve the intended result.

Question 5

How do you determine the design fee for my project?

Accepted Answer

Design fees are based on the number of rooms, size of the space, complexity, and level of coordination required. After your consultation, we outline the full scope and provide a tailored proposal.

Question 6

Do I need to know my style before working with you?

Accepted Answer

Not at all. Most clients don’t. Through conversation, inspiration images, and guided direction, we help you identify the style you are naturally drawn to and shape it into a cohesive look.

Question 7

Do you work with small spaces or condos?

Accepted Answer

Yes — we work with condos, homes, and townhouses throughout Toronto and the GTA. Smaller spaces often benefit greatly from strategic planning and thoughtful design.

Question 8

Do you offer virtual services?

Accepted Answer

Some consultations and review meetings can be held virtually. Full-service design typically requires in-person involvement to ensure accuracy and proper execution.

Question 9

What happens if an item arrives damaged or incorrect?

Accepted Answer

We manage the entire process — contacting vendors, filing claims, arranging replacements, and coordinating delivery. This is part of the full-service experience.

Question 10

Can I include items I purchase myself in the design?

Accepted Answer

For full-service design, we typically handle all sourcing to ensure a cohesive result. In consultations or flexible packages, we can advise on pieces you already own or plan to purchase.

Frequently asked questions

How long is the session?

Where do we go for sourcing?

What should I bring?

Do we finalize selections that day?

Does this include full documentation?